Smart Spark, as the data controller, is committed to the responsible processing of personal data as outlined in this privacy policy.

1. Processing of Personal Data

Smart Spark processes your personal data because you use our services and/ or because you provide these data to us. The personal data we process includes: First and Last Name, Company Name, Email Address, IP Address, Unique ID of Computer.

2. Purpose and Legal Basis for Processing Personal Data

Smart Spark processes your personal data for the following purposes: Handling your payment, Contacting you when necessary to provide our services, Informing you about changes to our services and products, Delivering services to you, Optimizing services, and Meeting legal obligations, such as data required for tax reporting.

3. Retention of Personal Data

To ensure we retain your personal data for only as long as necessary, we apply a standard retention period of 2 years to the respective categories of personal data.

4. Sharing of Personal Data with Third Parties

Smart Spark shares your data with third parties only when it is essential to fulfill our agreement with you or to comply with legal obligations.

5. Cookies or Similar Technologies

At Smart Spark, we exclusively utilize technical and functional cookies, along with software telemetry, and analytical cookies. We ensure that these technologies do not compromise your privacy.

6. Access, Amendment, and/ or Deletion of Data

You have the right to access, correct, or delete your personal data. You also have the right to revoke your consent for data processing or object to the processing of your personal data by Smart Spark. Additionally, you have the right to data portability, meaning you can request that we send you the personal data we have about you. You can send Smart Spark a request for access, correction, deletion, data portability, revocation of consent, or objection to the processing of your personal data. To ensure that the request is made by you, we ask you to include a copy of your identification with the request. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as soon as possible, but no later than 4 weeks, to your request.

7. Securing of Personal Data

Smart Spark takes data protection seriously and employs appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alterations.

8. Contact Information

If you have any questions or concerns about the processing of your personal data, please contact us at jtools[at]smartspark[dot]world.